A mock estimate of the AP, procurement, and finance rework created when users miss steps, submit incomplete details, or need repeated workflow support.
If just 875 Coupa users waste 1.5 hours per month, that creates an estimated $77,438/month in workflow waste.
| Cost Driver | Calculation | Monthly Hours Lost | Estimated Monthly Cost |
|---|---|---|---|
|
Incomplete invoice / requisition submissions
Missing fields, incorrect details, or wrong workflow path.
|
875 users × 0.60 hrs × $59/hr | 525 hrs | $30,975 |
|
Approval chasing and workflow follow-ups
Delayed approvals caused by unclear or incomplete steps.
|
875 users × 0.41 hrs × $59/hr | 354 hrs | $20,886 |
|
Supplier / vendor data corrections
Manual fixes created by inaccurate supplier or request details.
|
875 users × 0.24 hrs × $59/hr | 210 hrs | $12,390 |
|
AP support tickets and process clarification
Repeated “how do I?” questions and avoidable support dependency.
|
875 users × 0.26 hrs × $59/hr | 223 hrs | $13,157 |
Apty shows where users struggle, guides them in-app before errors happen, and gives leaders analytics to prove improvement.
Spot drop-offs, repeated steps, and incomplete submissions.
Guide users inside Coupa at the exact step they struggle.
Measure workflow completion, adoption, and support reduction.
Use this estimate as a starting point. Identify the Coupa gaps creating rework, support load, and adoption leakage.