Infor supports critical work across your organization.
IAA helps bring adoption support directly into the Infor experience, so teams can guide users in the flow of work, understand where support may be needed, and improve adoption over time.
Join this webinar to see how Infor Adoption Accelerator helps customers support users before rollout, after go-live, and as adoption needs evolve.
What does stronger Infor adoption support require?
Not just access. Not just training. Not just launch communication. Stronger adoption support comes when teams can answer three practical questions:
Are users able to navigate key tasks?
Can they find the right guidance when they need it?
Do teams know where support is needed?
Can adoption teams see where users may need more guidance?
Can adoption improve over time?
Can support be adjusted as users, processes, and applications evolve?
What this webinar will show
A practical look at how IAA helps Infor customers bring adoption support directly into the application experience. You'll see how IAA helps teams:
Guide
Support users with in-app guidance and contextual prompts while they work.
Understand
Use adoption insights to identify where users may need additional support.
Improve
Refine guidance and support over time as adoption needs change.
Why IAA matters for Infor customers
Make adoption more visible.
See how users are engaging with Infor and where support may be needed.
Support users in the moment.
Guide users inside the application.
Improve consistency across teams.
Help users follow important steps more consistently across roles, teams, and processes.
Keep adoption moving after launch.
Support adoption as new users join, processes change, or applications continue to evolve.
Support adoption at every stage of the Infor journey.
Before go-live: build readiness into the experience.
For teams preparing for an Infor rollout, IAA helps make adoption support available from the start. Use IAA to:
- Prepare users for key tasks
- Support onboarding inside the application
- Reinforce important steps during early usage
- Help teams feel ready before launch
Readiness becomes easier when guidance is already where users need it.
After go-live: make adoption easier to improve.
For teams already using Infor, IAA helps turn adoption into something teams can keep supporting and improving. Use IAA to:
- Identify where users may need help
- Add guidance where it matters
- Support everyday usage
- Improve consistency over time
Adoption becomes stronger when teams can see where to support it.
Who should attend
This webinar is for Infor customer teams responsible for helping users adopt, use, support, and improve the way they work inside Infor.
Ideal for teams involved in:
- Implementation
- Rollout
- Training
- Enablement
- Change management
- Application support
- User adoption
- Ongoing optimization