The Shift No One’s Talking About: Why Enterprises Are Quietly Switching to Apty

Executive Summary

While most digital adoption platform (DAP) discussions focus on flashy features or new entrants, there’s a more significant, quieter movement underway: Enterprises are migrating away from tools like WalkMe, Whatfix, Userlane, and Pendo—and choosing Apty instead. Why? Because Apty isn’t just another DAP. It’s a business execution engine delivering measurable results within weeks.

This blog dives deep into the why and how of this shift, highlights what traditional DAPs fail to deliver, and showcases how Apty is rewriting the rules of enterprise software adoption. From boosting process compliance to slashing onboarding time and support tickets, Apty delivers where others fall short. If you’re still evaluating DAP solutions, it’s time to reconsider your criteria.

The Unspoken Problem with Traditional DAPs

A Promise Unfulfilled

WalkMe, Whatfix, and similar platforms promised to make software easier to use, streamline training, and reduce support tickets. But in reality:

• Onboarding still drags on for months
• Employees forget workflows weeks after training
• IT teams are flooded with support requests
• Adoption metrics look decent, but business impact remains unclear

These platforms focus heavily on guidance and content creation but rarely address the root causes of poor adoption: friction, fragmented workflows, and lack of real-time insight.

“WalkMe showed us where users clicked. Apty showed us where we were losing money.” – Royal Bank of Canada, who replaced WalkMe with Apty and transformed onboarding across 20+ apps for 100K+ users.

What Enterprises Really Want: Business Outcomes

DAP buyers aren’t just exploring options; they’re looking for tangible ROI. They’re done with feature walkthroughs and need answers to:

• How much can we save on training?
• How quickly will this reduce errors?
• Will this integrate with our existing stack and give exec-level visibility?

And that’s where Apty flips the DAP narrative.

Apty Is Built for Business Impact

Inside the Quiet DAP Migration: Why They’re Choosing Apty

1. From Adoption to Execution

While others talk about onboarding and tooltips, Apty focuses on whether users are actually completing business-critical processes. It’s not about how many people started a workflow. It’s about how many finished it correctly.

2. Obsessively Fast Time to Value

Most DAPs drag their feet in deployment. Apty gets you insights in days, not quarters:

• Set up in 14-30 days
• Pulse identifies inefficiencies within hours
• See measurable improvements in 2-4 weeks

3. Cross-App and Cross-Department Intelligence

Software doesn’t work in silos. Neither does Apty. Whether it’s Salesforce, Workday, ServiceNow, or Oracle, Apty monitors and improves business processes across applications, giving you full visibility.

4. Easy Compliance and Process Validation

Forget relying on static training. With Apty:

• You define what “correct” looks like.
• Apty tracks deviations and alerts you.
• You reduce compliance errors by up to 30%.

5. Fast Content Creation with GenAI

Creating walkthroughs and validations shouldn’t require a team of designers. Apty’s GenAI-enabled builder means:

• 80% faster content creation
• Automatic version control
• Contextual personalization at scale

Real Results: The RBC Case Study

Challenge:

RBC’s 100,000+ employees used 20+ apps. WalkMe failed to deliver the scale, insights, and results they needed.

Apty’s Solution:

• Replaced WalkMe across all apps
• Standardized onboarding and compliance
• Embedded process validations
• Provided exec-level process analytics

Results:

• 30% fewer support tickets
• Faster onboarding during M&A rollouts
• Unified experience across 20+ enterprise systems

Takeaway:

Apty didn’t just improve adoption. It transformed how RBC runs its business.

Read The Entire RBC’s Transformation Success Story Here

Why Enterprises Are Quiet About It

1. No One Wants to Admit Failure

Switching from WalkMe or Whatfix is often seen as admitting that a million-dollar investment didn’t pan out. Most enterprises keep it quiet, make the switch internally, and enjoy the results in silence.

2. Migration is Easier Than You Think

With Apty:

• Migrations take weeks, not months
• You don’t lose existing workflows
• Dedicated onboarding helps you transition smoothly

3. Quiet = Competitive Edge

Why broadcast your new operational advantage? Enterprises are seeing dramatic improvements in process execution and support costs, and they’d rather keep that edge to themselves.

Is It Time to Re-Evaluate Your DAP?

If any of these apply to your organization, you’re likely due for a switch:

• You’re still investing in training, but support tickets haven’t dropped
• You can’t prove the ROI of your DAP investment
• Your team spends weeks building guides that no one uses
• Your business processes still break down across apps
• You’ve heard employees say: “This tool still feels complicated.”

Bottom line: If you’re stuck optimizing for adoption, you’re missing out on real execution. Apty changes that.

Conclusion: The Future of Digital Adoption Starts with Apty

The shift from traditional Digital Adoption Platforms (DAPs) like WalkMe, Whatfix, Userlane, Pendo, etc., to Apty is not just a trend—it’s a transformation. Enterprises are realizing that simply tracking adoption metrics is no longer enough. What they need is real, measurable business impact: optimized workflows, reduced errors, and maximized ROI. Apty delivers on all fronts.

While competitors may offer guidance and content creation, Apty goes beyond that by focusing on the business outcomes that matter most—boosting efficiency, cutting costs, and driving productivity. With Apty, organizations can scale their software adoption quickly, break down silos between applications, and ensure their software investments finally deliver the returns they deserve.

For enterprises tired of the complexities, delays, and hollow promises of traditional DAPs, the switch to Apty is a game-changer. It’s a decision that drives tangible results, reduces operational waste, and accelerates digital transformation.

If you’re ready to stop wasting time on cumbersome training and ineffective adoption strategies, it’s time to make the switch to Apty.

Key Takeaways

• Traditional DAPs focus on features. Apty delivers outcomes.
• RBC replaced WalkMe with Apty and saw 30% fewer tickets and global process consistency.
• Most enterprises switching to Apty do it quietly to avoid signaling a failed investment.
• Apty offers faster setup, deeper insights, and real business ROI—not just click metrics.
• If your software investments aren’t showing up in your bottom line, Apty is your answer.

Ready to stop “adopting” and start executing? Book your Free Demo with Apty today.